Claims Negotiations Assistant

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Job Description

Our Client is a Leading Insurance Company and they are looking for a Claims Negotiations Assistant. The successful candidate should have a University degree in Law/Psychology or studies in a related field,

Job Responsibilities

• Guiding customers through the claim process, keeping them informed every step of the way
• Preparing claim folders
• Inputting data into claims systems and ensuring that all necessary documentation is included in the claim folder
• Liaising with other insurance companies for liability and payments
• Liaising with clients, their representatives and third parties
• Participating in training and coaching sessions for Continuous Learning and Development

Requirements

• University degree in Law/Psychology or studies in a related field
• Excellent verbal and written communication skills in English and Greek
• Computer literacy (MS Office:  Word, Excel, Power Point etc.)
• Ability to work effectively and efficiently and to embrace changes involving technology
• Excellent interpersonal skills and pleasant personality
• Ability to work under pressure
• Active listener with critical thinking, sound judgment and attention to detail
• Self-discipline and ability to meet deadlines
• Ability to deal with difficult customers and respond to questions